MSU Financial Aid Office Survey
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HOW ARE WE DOING?
1.
What was the nature of your visit to the MSU Financial Aid Office? (check all that apply):
Yes
General information
Submit completed forms
Counseling, personal concerns
Satisfactory Academic Progress (grades)
Loan information
Check status of awards
2.
Please indicate the extent to which you agree with the following statements regarding the MSU Financial Aid Office STAFF. If a question does not apply as to your experience with the staff, please mark "Does Not Apply".
Strongly Agree
Agree
Disagree
Strongly Disagree
Does Not Apply
I received prompt service.
The person who assisted me was courteous and friendly.
The person who assisted me was knowledgeable.
The Financial Aid Office staff answered my questions in a clear and concise manner.
Overall, I was satisfied with the customer service I received during my visit to the MSU Financial Aid Office.
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